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Proudly Made In Massachusetts! 
Proudly Made In Massachusetts!
Skip to Content Proudly Made In Massachusetts!
Proudly Made In Massachusetts!
Speedy delivery is our promise to you!
Our goal is to ship our products as quickly as possible to you. To make this possible we maintain a robust inventory of all frame styles so we can fill orders within 1-2 business days from the time the order is placed for all in-stock items. Standard delivery is via UPS ground for domestic and DHL Worldwide for international orders. When your order ships, you'll receive an automated shipping notification from our website with the tracking details.
If an item is out of stock, we can typically make the item on demand within 1-2 business days as long as we have the moulding in stock. If the item is not readily available, it will be listed as "backordered" or "pre-order" near the add-to-cart button with an estimated ship date so you can be confident knowing when your order will ship.
We are proud to partner with world-class shipping carriers such as UPS, the U.S. Postal Service, and DHL—trusted names known for their global reliability. While many of our products ship from our main facility in Methuen, Massachusetts, please note that samples and select items may ship from different locations across the United States. As a result, transit times can vary depending on the origin of your order and the destination.
Ground shipping transit times typically range from 1 to 6 business days based on distance from the shipping location. However, once a package is handed off to the carrier, transit and international delivery timelines are beyond our control. For this reason, we cannot guarantee delivery dates and encourage you to plan accordingly.
If you have a firm deadline approaching, we strongly recommend selecting one of our expedited shipping options at checkout. Expedited orders are prioritized and will ship within 1 business day whenever possible.
Shipping costs will be calculated at the time of checkout prior to entering your payment information so you know exactly what to expect. Occasionally we will run shipping promotions for select items or based on order totals, however this will vary throughout the seasons of the year.
International shipping will also be calculated at checkout and would include duties & customs within the cost of shipping shown at checkout.
Please see our Returns Page for additional details on our returns policy and how to initiate a return or exchange.
If you have any questions about availability of a product or shipping rates, just reach out to our customer service team and we'll be happy to help.
